“Our business suffered a serious heavy motor vehicle accident on Friday 8th December. Phoned Eamon and his team at midnight who reassured us and set the ball rolling. By 5am the recovery team were on their way. Brilliant communication over the next couple of days. Claim settled by 11am Thursday 14th December. Can't rate the team high enough. Well done guys and thank you.”

“That is such an outstanding result. The fire levy had not crossed my mind to question at all with our previous broker! Thanks for your professional support to help us properly understand levy exemptions and how these apply to our business. The credit refund from our previous brokers overcharging is extremely appreciated. If you ever need a reference I’m your man!”

“Our farm and yards were in one of the worst hit areas (of the Hawkes Bay - Cyclone Gabrielle). The viciousness of the storm meant our family and dogs were air lifted and our property left a mess. In short, we suffered major loss to our fleet, home and buildings. The clean up was a massive job and the complexity in handling the claim was huge. O’Connor Warren were recommended to us in 2018. This shift was the best decision we’ve made. We know our rebuild and claim settlements were confirmed and paid way ahead of others. Their relentless negotiations really impressed us at a stressful time.”

“In June 2024 our home was gutted by fire. This was the most traumatic event. The team at O’Connor Warren took control of things from the start. They attended the site the following morning, dealt with the fire inspectors, loss adjusters and insurers to ensure pressure was taken off us. A short time later we were cash settled for the full value of the home, our contents and all other policy benefits. The communication was outstanding throughout. We always knew where we stood and knew they had things under control. O’Connor Warren often talk about their service quality. We experienced it first-hand and from what we know other brokers don’t come close.”  

"After Cyclone Gabrielle the cray fisheries were wiped out. We lost about 25% of our craypots and gear out at sea. We didn’t know how we were going to recover. O’Connor Warren were hectic with claims but when we called they acted fast and worked closely to help us put together the parts we needed to claim. We didn’t even know we had cover for the lost equipment. In a short space of time we had the full settlement paid. The feeling of relief was unreal. A great team of professionals that always deliver."

"Our partnership with O’Connor Warren Transport goes back 10 years. We know they are different from other brokers. Their industry connections and deep understanding of transport and our business means things just get done. Always accessible and fast.  The advice they provide is exceptional. Claims handling when dealing with recoveries, repairs and insurers is without fail superb.
They set the standard and are a key part of our team. We know we are not the only ones in log transport that echo our sentiments."